Channel mat for the Paper Trimming Buddy
DELIVERY
- WITHIN UNITED STATES ONLY.
- COMMON CARRIER - GROUND SERVICE.
- NO DELIVERIES TO POST OFFICE BOXES (P.O. BOX)
- MERCHANDISE SHIPPED OUT IN 3 TO 4 BUSINESS DAYS
- ORDER $40.00 OR MORE TO RECEIVE FREE SHIPPING & HANDLING.
- ORDER LESS, INCUR A $4.95 SHIPPING & HANDLING CHARGE.
HOLIDAY SCHEDULE
We will be closed on the following holidays.
Merchandise will not be shipped out on those days.
Please expect shipping delays.
- January 2, 2012.............New Years Eve Observed
- January 3, 2012.............New Years Day
- February 20, 2012..........President's Day
- April 6, 2012................Good Friday
- May 28, 2012................Memorial Day
- July 4, 2012..................Independence Day
- September 3, 2012........Labor Day
- October 8, 2012...........Columbus Day
- November 22, 2012........Thanksgiving Day
- November 23, 2012........Day After Thanksgiving
- December 24, 2012.......Christmas Eve Observed
- December 25, 2012.......Christmas Day Observed
- December 31, 2012.......New Years Eve Observed
RETURN POLICY
CONTACT CUSTOMER SERVICE VIA EMAIL WEBSHOPPING@UCHIDA.COM
WITHIN 5 DAYS OF DELIVERY FOR DAMAGED, DEFECTIVE OR WRONG
MERCHANDISE RETURNS. WE WILL SCHEDULE PICK UP AT NO CHARGE.
INDICATE THE ORDER NUMBER AND ITEM NUMBER OF PRODUCT BEING RETURNED.
FOR SALEABLE MERCHANDISE RETURNS, ITEM MUST BE UNDAMAGED,
IN THE ORIGINAL MANUFACTURERS PACKAGING UNOPENED. EMAIL CUSTOMER SERVICE
WITHIN 15 DAYS OF DELIVERY TO OBTAIN A RETURN AUTHORIZATION NUMBER.
PRODUCT MUST BE RECEIVED AT OUR LOCATION WITHIN 20 DAYS AFTER THE
ORIGINAL DATE OF THE ORDER. FREIGHT COST TO RETURN MERCHANDISE AT
YOUR EXPENSE. A CREDIT FOR THE RETURNED SALEABLE MERCHANDISE LESS
ORIGINAL SHIPPING & HANDLING WILL BE ISSUED WITHIN 15 DAYS OF
RECEIPT OF MERCHANDISE.
Credit card only - we accept most major credit cards.
For order inquires or cancelations, please email us at WEBSHOPPING@UCHIDA.COM or call customer service at 800-541-5877. Please include your order number, name, date of when it was purchased, and a contact number when emailing.